THORNTON TOWN HALL OPEN TO THE PUBLIC AS OF JULY 6, 2020
We hope you and your family are well and have managed to stay healthy during the COVID-19 pandemic. The Town has developed the following “re-opening” plan, which will enable the safe re-opening of Town Hall as follows in concert with public health guidelines as of:
Monday, July 6, 2020
To accommodate re-opening the building, we have developed the following procedures which will be in effect until further notice. These practices are based upon public health guidelines, and are designed to keep both our employees and the public safe.
Please understand that we will learn, adjust and adapt as we move forward, and ask for your help and patience during this time.
PROCESS/FACILITY ADAPTATION PRIOR TO REOPENING
The following shall be in place for the re-opening of Town Hall:
• Work areas throughout Town Hall will be sanitized throughout the day on a regular basis.
• Hand sanitizer will be available in Town Hall and members of the public are asked to use such hand sanitizer prior to entering Town Hall.
• Plexiglass guards have been installed at all customer service counters.
• All visitors to Town Hall are strongly encouraged to wear masks.
• Town Hall only has one public entrance. Stanchions and signage will be used to assist with social distancing in the lobby and residents are encouraged to practice social distancing while conducting business at Town Hall.
• Stanchions and signage will be used to assist with residents waiting in line to enter Town Hall.
• Signage for the public entrance will be posted regarding social distancing, requirement of face masks and recommended use of hand sanitizer.
ATTENTION ALL VISITORS:
If you are not feeling well, we ask that you refrain from entering the building and instead make use of our online services which can be found at www.townofthornton.org or call 603-726-4232 for assistance.
EMPLOYEE REOPENING PROTECTIONS
I. Monitor Your Health
Employees must be vigilant in monitoring their health, and those who are sick or not feeling well must stay home. Possible symptoms of COVID-19 include:
• Respiratory symptoms such as runny nose, sore throat, cough, or shortness of breath
Fu-like symptoms such as muscle aches, chills, and severe fatigue
• Changes in a person’s sense of taste or smell
PRIOR TO LEAVING HOME EACH DAY, employees should ask themselves the following 5 questions:
1. Have I been in close contact with a confirmed case of COVID-19?
2. Do I have a fever of 100 degrees Fahrenheit (100.0° F) or above or have I felt feverish in the last 72 hours?
3. Am I experiencing any new respiratory symptoms including a runny nose, sore throat, cough, or shortness of breath?
4. Am I experiencing any new muscle aches or chills?
5. Have I experienced any new changes in my sense of taste or smell?
IF the answer to any of these questions is YES, the employee should STAY HOME, and notify their supervisor via phone. The Supervisor will notify the Town Administrator who will work with the employee to assist with getting a test, evaluating their return to work and the application of any applicable leave policies.
II. Adherence to CDC and State of NH Public Health Guidelines
• An employee must don a mask any time they are unable to maintain a 6’ distance between themselves and a co-worker and/or someone from the public.
• Care should also be taken when putting masks on and taking them off; for example, hands should be washed or disinfected prior to putting a mask on and taking one off.
• While in an office with closed doors or working alone or at distance from other staff, masks can be removed. Masks must be worn in hallways and common areas.
• Care should be taken to keep your mask clean and uncontaminated.
AVOID OR MINIMIZE FACE-TO-FACE CONTACT WHEN POSSIBLE
• Unless it is necessary for face-to-face contact when responding to an inquiry from the public, please respond via telephone or email.
• If an in-person conversation occurs, remain at their door if applicable or maintain a 6’ distance whenever possible.
• Maximum use of electronic meetings shall continue until further notice.
• Employees should continue to encourage and help the public to use on-line resources to the maximum extent, and to the extent possible, work to minimize the time spent conducting in-person transactions with the public and each other.
CONTINUE TO PRACTICE GOOD HAND HYGIENE AND OTHER CLEANING
• Continue to practice good hand hygiene, washing your hands often, especially after using shared equipment, and try to avoid touching your face, nose or mouth.
• Practice good respiratory etiquette. This includes coughing and sneezing into a tissue or your elbow rather than into your hands.
• Although we employ a cleaning crew on a weekly basis, employees are encouraged to conduct regular cleaning of shared surfaces and shared equipment during the day. Employees are responsible for wiping and disinfecting touch surfaces on their equipment and office space as well as shared equipment in common spaces, i.e. copies, printers, kitchens. When in doubt, wipe it down. Cleaning supplies will be located in common areas.
BE PREPARED AND BE FLEXIBLE
Please keep in mind that these procedures will be in place until further notice. We thank you in advance for your cooperation – working together, we hope to have a safe and healthy re-opening to the public.
Do not hesitate to contact the Town Administrator at 603-726-8168 or firstname.lastname@example.org if you have any suggestions as to how we may help to keep our employees and residents safe and well!
Thank you, in advance, for your patience and cooperation.
Town Hall Hours of Operation:
Monday: 8:00 am until 4:00 pm
Tuesday: 8:00 am until 4:00 pm – First and Last Tuesday of Month – 8:00 am until 6:00 pm
Wednesday: 8:00 am until 4:00 pm
Thursday: 8:00 am until 4:00 pm
Friday: 8:00 am until 3:30 pm
Municipal Agent/Tax Collector/Town Clerk:603-726-4232